Help Prevent the Spread of the Coronavirus

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March 13, 2020 – The health & safety of our Cystic Fibrosis & Freedom Pharmacies’ patients is our top priority.

This important bulletin is to provide you with the most up-to-date information we have to help
keep you & your family safe from the spread of the Coronavirus Disease 2019 (COVID-19).

Cystic Fibrosis & Freedom Pharmacies continue to take the necessary steps to protect our patients,
staff and medications and are working with our partners, including the national Cystic Fibrosis Foundation
(CF Foundation), the Centers for Disease Control and Prevention (CDC), local health authorities & others.
Each are closely monitoring the disease and continue to provide us with guidance & official PREVENTION
guidelines which we are passing along to you.

Keeping You Safe: Our staff will remain in contact with our patients for preferred delivery options
prior to each shipment of their medications. If you normally come into our pharmacy to pick up your
prescriptions and those of your family and pets, please let us know if you’d prefer to have them shipped.

We also continue to adhere to the sanitary guidelines as set forth by the CF Foundation and the CDC in
our pharmacies. Here’s a printable handout from the CDC on “Keeping Workplaces, Homes, Etc. Safe.”

At the bottom of this bulletin, we’ll provide you with EIGHT WAYS to STAY CONNECTED with our pharmacies.
These will aid during this crucial time to better protect your family!

PREVENTION GUIDELINES

Here’s the CDC’s guidance for people who are at higher risk. Especially note the list of items underneath
the CDC’s “Take Everyday Precautions” and the section on “Symptoms and Emergency Warning Signs.”
Older adults and patients with severe underlying chronic medical conditions (such as CF & others) are at
higher risk for developing more serious complications from the coronavirus, a respiratory illness caused by
the SARS-CoV-2 virus. So, it’s important to understand and adhere to the official prevention guidelines.

According to the CDC, “Symptoms typically include fever, cough and shortness of breath. Some people
Infected with the virus have reported experiencing other non-respiratory symptoms. Other people, referred
to as asymptomatic cases, have experienced no symptoms at all. They also note that this disease is most often
spread from person to person among close contacts (about 6 feet).”

Please visit the COVID-19 Prevention and Treatment page to learn more about how to protect yourself
from respiratory illnesses, including COVID-19. There are also disinfectants, plus solutions listed on that
website under “Clean and Disinfect” you can mix & use to keep your home & workplaces safe. Here’s their
link to Complete Infection Guidance & how to Get Your Household Ready for the Coronavirus Disease.

Above, we encouraged you to STAY CONNECTED with Cystic Fibrosis & Freedom Pharmacies during this
time & afterward to better protect you & your family! How? Here’s EIGHT WAYS.  Just choose your favs &
click on their title to “get connected!”

1. Our new MOBILE APP is now ready! Just enter your # & we’ll text you the download link! Then enter
our 32803 zip & select “Freedom & Cystic Fibrosis Pharmacies.” Receive health news, refill scripts & more!

2. Subscribe in 2 seconds to our new HHCS HEALTH NEWS NEWSLETTER. We’ll make sure
you get relevant health news articles (on the coronavirus, health tips, etc.) & news from our pharmacies.

3. Visit our new HEALTH CENTER created specifically for you! Here you can REFILL all your scripts
in just seconds & learn about all our new resources, including free TELEHEALTH pharmacy consults!

4. LIKE US on FACEBOOK where you’ll find timely news & info!

5. Visit our WEBSITE’S NEWS section for info we’ve posted on COVID-190.

6. Our new DIRECT TEXT-MESSAGING SERVICE is now available to immediately text us all your concerns!

7.  Join our CF Connections Facebook group for emotional assistance from our Patient Advocate Summer Katz.

8.  Now may be a good time to take advantage of our free TELEHEALTH pharmacy consults.

Stay calm, yet vigilant, in protecting yourself, family, friends & community. Nothing is more important than your health.
It is our honor to be here for you 24/7. You can reach our pharmacists and staff anytime by calling 1-800-741-4427.

Sincerely,

The Management & Staff of Cystic Fibrosis & Freedom Pharmacies
3901 E. Colonial Dr. Orlando, FL 32803
E-mail: care @hhcs.com

Valuable info: CDC’s Situation Summary

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